Higooods PTY LTD is a team of passionate professionals with one mission: to bring the world’s most extraordinary toys to Australia. Frustrated by overpriced imports and low-quality knockoffs, we hand-pick authentic Japanese anime merch, challenging 3D puzzles, and light-up building kits that spark creativity and joy.

We are based in Australia and ship our products nationwide.

Currently, we operate as an online store, offering a wide selection of toys at great prices.

Yes! We deliver to all states and territories in Australia.

• Metro areas: 2-5 business days
• Regional areas: 5-10 business days

Shipping costs depend on your order size and delivery location. We offer free shipping on orders over a certain amount—check our website for details.

Yes, we offer express shipping for an additional fee. You can select this option at checkout.

We comply with Australian Consumer Law (ACL) to ensure a fair return process:

● Major defects: If a product has a major issue (e.g., significantly different from its description, not fit for use, or of unacceptable quality), you can request a full refund or replacement.
● Minor defects: If the issue can be repaired, we will repair or replace the product. If repair is not possible within a reasonable time, a refund or replacement may be offered.

We do not offer refunds or exchanges for:

● Change of mind purchases

● Accidental damage or misuse

● Final sale, clearance, or discounted items

● Normal wear and tear

1. Contact us at info@higoods.com.au within 7 days of purchase.

2. Provide proof of purchase (e.g., order confirmation or receipt).

3. Describe the issue, including photos or videos if applicable.

4. Return the product (if required) in its original packaging.

Some products may include extra warranties beyond ACL requirements. If applicable, warranty details will be provided with the product

Higoods offers a curated collection of officially licensed anime merchandise from popular Japanese anime IPs, designed for enthusiasts to easily collect high-quality products featuring their favorite characters and series.

All anime blind boxes sold by Higoods are officially licensed by Japanese copyright holders, ensuring authenticity and compliance with original production standards.

Blind boxes are designed to provide a randomized experience, and specific character requests cannot be accommodated. Due to the nature of the product and potential impact on resale value, opened blind boxes are non-refundable and non-exchangeable.

All goods are mass-produced. Minor imperfections (e.g., slight scratches, uneven paint, glue residue, or small stains) may occur during manufacturing. These are considered industry-accepted tolerances. Please reconsider purchasing if such details concern you.

To qualify for after-sales support, you must provide a complete unboxing video (clearly showing package condition, shipping label, and product details) upon delivery. Claims regarding damaged/missing items without valid video evidence will not be processed.

Yes! Our building blocks and lighting kits are fully compatible with major brick brands.

All our products come with a 2-year warranty from the date of purchase. *

1. Unplug all cables from the expansion board.

2. Plug the USB cable into a single port on the expansion board.

3. Reconnect each cable one by one.

a.  If no lights work, the expansion board may be damaged.

b. If some lights work but others turn off when connected to one wire, there may be a short circuit in that wire.

If your building blocks or decorative lights are damaged or missing, follow these steps:

1. Mark the damaged parts in the instruction manual (include the step number where the issue was noticed).

2. Take clear photos of the damaged components.

3. Provide order details (order number or shipping address).

4. Submit a request via:

a.  Email: Send your request, list of missing parts, and photos to info@higoods.com.au.

b. Higoods online replacement request form.

Our lighting kits operate at 5 volts maximum. While they can be powered via a USB phone charger or power bank, we do not recommend prolonged use with higher-voltage power sources, as this may:

● Increase heat generation, potentially shortening the lights' lifespan.

● Raise the risk of burnout over time.

● Numbers inside circles and squares: Indicate the size of building blocks in terms of studs (the small bumps on the pieces).

● ‘1x’ or ‘4x’ notation: Refers to how many pieces of that type are required. For example:

○ 1x = One piece needed

○ 4x = Four pieces needed